In 2010, Tennessee Extension initiated a strategic planning process to adopt advanced technologies and provide IT staff for innovative teaching and learning. In 2012, a team was appointed to improve IT user support and training, conducting network speed surveys and an OIT Help Desk trial. The IT Initiative Team collaborated with Jackson State Community College. Extension in Tennessee has a 100-year history of evolving to meet the changing needs of the state. The data collected to frame the strategic plan indicated trends that will shape our state over the next 10 years.